Service Degradation Affecting Transfers

Incident Report for Kuda

Resolved

This incident has been resolved.
Posted Dec 10, 2025 - 02:03 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 10, 2025 - 01:36 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 09, 2025 - 19:46 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 09, 2025 - 19:05 CET

Identified

NIBSS, the settlement partner for all banks, is fixing a downtime but Kuda-to-Kuda, Kuda-to-PalmPay, Kuda-to-OPAY, Kuda-to-Zenith Bank, Kuda-to-Fidelity Bank, Kuda-to-Moniepoint transfers are available
Posted Dec 09, 2025 - 18:19 CET
This incident affected: Transfers (Kuda to Other Banks Transfers).
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