Update - We are continuing to investigate this issue.
May 11, 2026 - 10:26 CET
Investigating - Our teams are currently investigating an issue causing intermittent instability on some services within the app. While our services are generally online, some users are experiencing delay behavior with transfer, bill purchase and cards.
May 08, 2026 - 12:22 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 11, 2026 - 15:57 CET
Identified - We’re currently experiencing a slight delay in processing these payments, but we're on it. Your balance will be updated as soon as things clear up. Thanks for your patience.
Apr 11, 2026 - 15:16 CET
Resolved -
This incident has been resolved.
May 4, 21:27 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
May 4, 21:19 CET
Identified -
We are currently experiencing delays with inward transfers due to a service degradation at our settlement partner's end. We are in constant communication with them to expedite a resolution.
May 4, 14:30 CET