Some Banks Are Not Processing Transfers Sent to Them

Incident Report for Kuda

Resolved

This incident has been resolved.
Posted Apr 19, 2025 - 13:16 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 19, 2025 - 12:17 CET

Identified

Some transfers from Kuda to Opay Bank are failing temporarily and we’re reversing all failed transactions. Please, don’t retry the transfer until the status update changes.
Posted Apr 19, 2025 - 11:36 CET
This incident affected: Transfers (Kuda to Other Banks Transfers).
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