Service Degradation Affecting Transactions

Incident Report for Kuda

Resolved

This incident has been resolved.

Posted May 05, 2026 - 14:12 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 05, 2026 - 13:33 CET

Identified

We are currently investigating this issue.

Posted May 05, 2026 - 13:18 CET

This incident affected: Transfers (Kuda to Kuda Transfers, Kuda to Other Banks Transfers, Other Banks to Kuda Transfers) and Bills (Airtime Purchase, Betting, Electricity, Internet, TV, Gift Cards, Education, Transportation and Tolls).